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Dr.Tom Questionaire

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Please feel free to answer freely and honestly. Your feedback, whether positive or negative, is highly valued and confidential.

Very satisfied, I found the system easy to navigate and I found the charts and tools practical to use and to offer valuable insight.

Moderately satisfied, I found the system quite easy to navigate and I found the charts and tools quite practical to use and to offer some useful insight.

Not so satisfied, the system is quite hard to navigate, and I found the charts and tools to offer only limited insight.

Very dissatisfied, I do not see the value in this system.

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Very well, they met all my needs.

Moderately well, they met some of my needs.

Not so well, they didn’t meet any of my needs.

Please feel free to list or describe any missing tools or functionality that you wished Dr Tom contained:

Yes, the system was stable and all functionality was fast and quick to load.

No, sometimes the system was interrupted, and the functionality was quite slow to use and load.

Yes

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$100-200

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Yes, very satisfied

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It compares positively

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I don't have experience of any other similar platforms.

Please feel free to list or describe how you think Dr Tom compares positively/negatively with any other similar platforms you have used, and which platforms these are.

Thank you very much for your feedback. Please be assured that your information and answers are confidential and will not be shared with any other third parties. Your information is confidential and will never be shared with any third parties. I have read and agree to BGI's website Privacy Policy I would like to receive occasional emails about BGI's, news, events, webinars, special offers and pricing promotions.

Your information is confidential and will never be shared with any third parties. I have read and agree to BGI's website Privacy Policy

I would like to receive occasional emails about BGI's, news, events, webinars, special offers and pricing promotions.

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BGI Offices

Europe

Ole Maaløes Vej 3,
DK-2200 Copenhagen N,
Denmark
Tel: (+45) 7026 0806
America

One Broadway, 3rd Floor
Cambridge, MA 02142
U.S.A.
Tel: (617) 500-2741
Asia Pacific

Daifu Street No.16,
Taipo Industrial Estate,
New Territories,
Hong Kong, China
Tel: (+852) 3610 3510
China

Building NO.7,
BGI Park,
No.21 Hongan 3rd Street,
Yantian District, Shenzhen
518083,China
Tel: (+86) 400-706-6615
Japan

Kobe KIMEC Center BLDG. 8F 1-5-2
Minatojima-minamimachi,
Chuo-ku, Kobe 650-0047
Japan
Tel: (+81) 785 99 6108

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Please tell us what mass spec are you interested in?

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1.Are you satisfied with your experience of BGI’s interactive data mining system, Dr. Tom?

2.How well do the tools or analysis modules in Dr. Tom meet your needs?

3.Did Dr.Tom operate smoothly and without any technical issue?

4.Would you pay a fee to use Dr. Tom in the future?

5.If you answered ‘yes’ or ‘possibly’ to the above, how much would you be willing to pay for access to Dr.Tom on a quarterly basis?

6. Were you satisfied with the support you received from our FAS (field application scientist)?

7. How does Dr. Tom compare with any other similar platforms that you have used?

8.How likely is it that you would recommend Dr. Tom to your colleagues or your friends?

9. Do you have any other comments or questions regarding the Dr. Tom interactive data mining system?

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